It must also be remembered during the time spent manually searching, other incidents may be occurring that require operator intervention. While the security solution will have captured vital data which could assist in the resolution of incidents, accessing that data is often difficult for operators so difficult that in many cases they simply give up. Given that end users will have made a sizeable financial investment in their video surveillance solution, this isn’t an acceptable situation. Often, the success of such a venture is dependent upon two factors: available time and luck. This is not only a cumbersome approach, but also requires a lot of man-hours, especially where there might be tens or even hundreds of video streams to search. With many video solutions, system operators are required to ‘scrub’ through timelines from numerous cameras to try and find additional relevant footage, often using little more than very basic information. This additional video footage can reveal a depth of information, such as identifying whether the target is still on site, how they arrived or left, their movements and behaviours before and after the incident, whether they are alone or have accomplices, if they have been on site previously, etc. The challenge is how the operator can then expand the insights gained by searching through additional footage to locate other video instances of the perpetrator. When an incident occurs, the associated footage can usually be found using time and date information or a combination of search criteria. One significant issue exists where sites have a high camera count, often recording video footage on a constant basis. Previously Benchmark considered how the use of smart search options can ensure end users receive an increased return on investment from video surveillance solutions. Benchmark assessed the technology to see what it delivers. Searching video effectively is vital, and a smart solution is Avigilon Appearance Search. However, many solutions struggle when the end user needs to urgently access that information. Surveillance systems are capable of capturing high quality images, providing end users with critical data when incidents occur.
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